--- title: Client Support | PerfectMind description: Clients can take advantage of our extended support hours, daily training sessions, and informative webinars. Contact support by phone, chat, or email. --- [Open Nav](https://www.nextrec.com/en-nz/support#0) [![Xplor Recreation](https://www.nextrec.com/hs-fs/hubfs/Xplor%20Logo/recreation-stacked-positive.png?width=225&name=recreation-stacked-positive.png)](https://www.xplorrecreation.com/en-nz/) - [Solutions **](https://www.nextrec.com/en-nz/support#0) - [Features **](https://www.nextrec.com/en-nz/support#0) - [Resources **](https://www.nextrec.com/en-nz/support#0) - [Support **](https://www.nextrec.com/en-nz/support#0) - Solutions - - ** - [Leisure and Recreation Centres](https://www.xplorrecreation.com/en-nz/solutions/leisure-management-software)** Leisure, recreation and community centres - - ** - [University Sports Facilities](https://www.xplorrecreation.com/en-nz/solutions/school-management-software)** Gyms, Stadiums, Aquatic Centres and Venues - - ** - [Venue and Events Management](https://www.xplorrecreation.com/en-nz/features/facility-management-software)** Stadiums, community centres and halls - - ** - [Aquatics](https://www.xplorrecreation.com/en-nz/solutions/swim-school-software)** Swim Schools, Gymnastics, Activities and Events - Features - - ** - [Member Management](https://www.xplorrecreation.com/en-nz/features/membership-management)** Manage memberships and accounts from any device - - ** - [POS and Payments](https://www.xplorrecreation.com/en-nz/features/pos-billing-software)** Sell products, events, and tickets online or on-site - - ** - [Marketing Automation](https://www.xplorrecreation.com/en-nz/features/marketing-automation-software)** Create, track and measure your marketing efforts - - ** - [Facility Management](https://www.xplorrecreation.com/en-nz/features/facility-management-software)** Enjoy hassle-free facility booking and scheduling - - ** - Court Booking System** Registration, booking and scheduling software - Resources - - ** - [Blog](https://blog.xplorrecreation.com/en-nz)** Industry insights and updates - - ** - [Case Studies](https://www.xplorrecreation.com/en-nz/resources/case-studies)** Success stories from our clients - - ** - [White Papers](https://www.xplorrecreation.com/en-nz/resources/white-papers)** Learn more about Xplor Recreation - - ** - [Webinars](https://www.xplorrecreation.com/en-nz/resources/webinar)** On-demand videos for your industry - - ** - [E-books](https://www.xplorrecreation.com/en-nz/resources/e-books)** Tips and strategies for growth - Support - - ** - [Knowledge Base](https://community.perfectmind.com/s/help)** Answers to your technical questions - - ** - [My Cases](https://community.perfectmind.com/s/login/?startURL=%2Fs%2Fcase%2FCase%2FDefault%3Ft%3D1564524610100)** Review, manage, and track your support cases - - ** - [Community Groups](https://community.perfectmind.com/s/login/?startURL=%2Fs%2Fgroup%2FCollaborationGroup%2F00Bj0000000SDF6EAO%3Ft%3D1564525502664)** Share information and connect with other users [Contact Us](https://www.xplorrecreation.com/en-nz/company/contact)    [Call +64 9 360 3303](tel:18777378030x1) [Book Demo](https://www.perfectmind.com/en-nz/perfectmind-software-book-a-demo) # PerfectMind Support ## Support Channels ##### Our team is always here to help. Find out which support channel is right for you. If you do not have your PerfectMind Community login information, contact our support team. **[Telephone](https://community.perfectmind.com/s/login/?startURL=%2Fs%2Fsupport-resources&ec=302) NA: [1.877.737.8030](tel:18777378030) UK: [00800.242.67.929](tel:0080024267929) Ext. 6798 (Enterprise) & 311 (Small Businesses) **[Email](https://community.perfectmind.com/s/login/?startURL=%2Fs%2Fsupport-resources&ec=302}) Enterprise: [enterprisesupport@perfectmind.com](mailto:enterprisesupport@perfectmind.com) Small Businesses: [support@perfectmind.com](mailto:support@perfectmind.com) **[Chat](https://community.perfectmind.com/s/login/?startURL=%2Fs%2Fsupport-resources&ec=302) Our teams are available via live chat 24 hours a day, 7 days a week, 365 days a year to assist with your support needs. Get in contact anytime for assistance. [Case Portal](https://community.perfectmind.com/s/login/?startURL=%2Fs%2Fcase%2FCase%2FDefault%3Ft%3D1564524610100) Access support resources and leave messages on your cases. Chatter is also available anytime. [Knowledge Base](https://community.perfectmind.com/s/login/) Find what you are looking for in our comprehensive article database. **[Community Groups](https://community.perfectmind.com/s/login/?startURL=%2Fs%2Fgroup%2FCollaborationGroup%2F00Bj0000000SDF6EAO%3Ft%3D1564525502664) Connect with PerfectMind users in your industry to share tips, get advice and ask questions. ## Client Experience Channels ##### Learn more about the different client experience channels that are available to all PerfectMind customers. ![img_technical_support](https://www.nextrec.com/hubfs/PM2%20Corporate%20Website/template-resources/images/internal/background/img_technical_support.png) ###### ** Technical Support Our highly trained technical support team is available to assist you with any product inquiries. The teams are in multiple times zones to service our clients 24/7 x365. ![img_customer_support_2](https://www.nextrec.com/hubfs/PM2%20Corporate%20Website/template-resources/images/internal/background/img_customer_support_2.png) ###### ** Relationship Manangement Most client accounts are assigned a dedicated relationship manager, as required. They act as your voice and champion client escalations, requests and requirements within PerfectMind. ![img_training_team](https://www.nextrec.com/hubfs/PM2%20Corporate%20Website/template-resources/images/internal/background/img_training_team.jpg) ###### ** Training Team PerfectMind’s training team oversees knowledge programs and training webinars, designed to help clients learn more about our products and services and make the most of their software. ## Knowledge Base ##### Get answers to any technical questions you have about our software through our library of articles, guides, and discussions. ** Knowledge Articles Knowledge articles are available via the community portal. They offer a quick search feature that can allow you to quickly find what you need to know. ** Knowledge Sessions Get access to knowledge webinars on product features and functionality to optimise how you use PerfectMind in your organisation. Product experts share their tips & recommendations. ** Release Notes PerfectMind releases new features to better support your industry needs and changing requirements. As part of any new release, you get access to release notes for reference and implementation. ** eLearning Self-paced product learning for clients is in progress and will be made available in the future for product learning and certification. 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