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Self-Serve Customer Kiosks

Streamline your community members’ check-in experience and free up your front desk with nextRec’s customizable, self-serve kiosks.

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Self-Serve Customer Kiosks by nextRec

Streamlined Customer Check-In

Improve your customer experience by empowering your community members with a self-service option. With nextRec’s kiosks, you can offer your customers: 

  • An easy-to-use check-in system for single bookings and drop-ins
  • The ability to purchase memberships on-site at their own pace
  • Reduced wait times at the front desk
  • A self-serve platform with a user-friendly interface 
Customer Using Self-Serve Kiosk
Front Desk Staff

Enhanced Staff Experience

nextRec’s kiosks enable you to support your staff and improve their experience working the front desk. By providing this self-serve option, you can:

  • Help reduce bottlenecks and friction at your front desk
  • Reduce the administrative burden on your front-line staff
  • Enable your team to focus on in-person customer service
  • Improve efficiencies at reception and among staff

Improved Operational Efficiencies

The benefits of our kiosks go beyond the enhanced experiences of your customers and staff! With our self-serve platform, your agency can also expect to:

  • Save on long-term operational costs due to fewer staff needed per shift
  • Experience improved task management due to automation
  • Reduce lineups that crowd your reception area and snake out the door
Operational Efficiencies_Kiosk

Kiosk Use Cases

Intuitive and easy to use, our kiosk solution provides multiple ways for you to offer a more streamlined experience for your customers and staff.

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Drop-In & Single-Booking Check-In
Empower your customers to check in themselves for drop-in and single-booking courses, reducing wait times and allowing your front desk operations to scale during periods of high volume.
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Guest Admission Sales
Offering a guest checkout feature for POS admission sales, our kiosk solution gives your community members the option to purchase POS admissions with or without a customer account.
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Membership Purchases
Using our kiosk platform to sign in to or sign up for a customer account, your community members can self-serve their membership purchases, including punch, monthly and annual passes.

Ready to Free Your Front Desk?

Improve the front-desk experience for both your customers and your staff! Find out how you can start leveraging nextRec's self-serve kiosks in your centers.
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